Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.
At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.
We are a speech-and-video AI technology company creating path-breaking and mind-numbing products using AI, NLP, and ML technologies.
We are growing and looking for talented engineers with a passion for creating world-class uber-scale applications who always think “customer-first.”
Who you are:
We are looking for fresh engineering graduates to join our talented team of Software Developers to design, prototype, develop, test and maintain both new as well as existing feature and functionality. You:
• Should be graduate in CSE or IT stream of Engineering.
• Should be willing to learn and explore new technologies quickly.
• Should be interested in Coding, Testing, Automation & Innovation
• Good in communication & interpersonal skills
• Should be willing to perform as an individual contributor.
What you will do:
• Analyzing the product requirements
• Design and develop new product features within estimated plans for development.
• Provide inputs to the architecture of new microservices & modules.
• Implement & maintain CI-CD pipeline.
• Review design and code of peers
• Work with QA to define a test plan and help them understand the features.
• Reproduce and fix defects.
• Unit test and automate unit test cases for the newly developed features with Continuous Integration (CI) framework.
• Become source of innovative features/solutions to enhance our products offering.
Must haves:
• Good analytical, debugging and communication skills.
• Exposure to C/C++ or Java or UI or Python or JavaScript/Node JS
• Good understanding of OOPS with exposure to Object Oriented Design (OOD) & Analysis
• Good understanding of networking and operating systems concepts.
• Well versed with multithreading concepts/programming & exposure to debugging tools/techniques for profiling (C++ or Java)
• Exposure to web-based applications development would be added advantage.
• Familiarity with formal design processes would be an added advantage.
• Exposure to Cloud Platforms like Azure, AWS etc. and Microservices architecture.
Location preference:
India – Chennai
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.